IT Assistant

Cleaver Fulton Rankin, one of Northern Ireland’s leading law firms, is seeking an IT Assistant to join our team.

Responsibilities:

The successful candidate will support the firm in achieving targets and service level agreements (SLAs) and the provision of a comprehensive IT support service as part of the service desk facility.

The ideal candidate will provide support to staff through resolution of IT Service desk calls and any other support duties required in the client’s ICT Support Service.

Essential criteria:

• The successful candidate should have 1+ years IT experience;
• A relevant qualification e.g. Computer Science/Microsoft/other system certification or equivalent;
• 1 years relevant experience supporting and troubleshooting IT systems, account provisioning, server\pc hardware, operating systems including Office 2016\ Windows 10\11, Server 2012\2016, back office applications and network technologies;
• Excellent analytical and problem solving skills, notice systematic problems, troubleshooting;
• Good organisation skills and ability to work on own initiative and prioritise workload;
• Experience in Office 365\Power BI\databases(SQL)\Powershell;
• Ability and willingness to adapt to and be flexible in respect of allocated work tasks;
• Hard working;
• Integrity and confidentiality;
• Positive attitude.

Desirable criteria:

• Minimum of 1 year working in a professional services environment;
• MCP/MCSA/MCSD Certification;
• Knowledge of ISO standards (ISO27001/22301).

Salary:

Commensurate with experience.

Hours:

35 hours per week. Monday to Friday.

Application deadline: Friday 17 December

If you are interested in this role, please forward your CV to Kerri Bradley, HR Director at Cleaver Fulton Rankin, via email to k.bradley@cfrlaw.co.uk.

Cleaver Fulton Rankin is an equal opportunities employer